Customer Testimonials
Great service and support are at the heart of everything we do. But don’t just take our word for it. Hear directly from the People Heroes who leverage isolved's solutions and services to support their people and business.
What People Heroes Say
From onboarding and payroll to reporting and employee self-service, isolved helps People Heroes simplify HR and create better employee experiences. Here’s what they have to say about their experience.
“My overall experience has been excellent. I can access the platform seamlessly, whether in the office or working remotely. The support staff is exceptional—professional, responsive, and always helpful. I also appreciate the system’s user-friendly navigation, making HR tasks effortless.”'
— Dianne M.
“isolved has so many functions and is constantly evolving and improving so it really makes my job more efficient as I lean into adopting all the capabilities of the software. One of the very best functions is that I have a dedicated CSM who knows our account and is very prompt with responding. Even when I've had to call in for a payroll emergency I never have to wait. I almost always get on the phone with a live person within minutes.”
— Jennifer R.
“The strategic customer success managers are an invaluable business partner—making sure we maximize our value from the product and assist with planning next steps as the organization grows.”'
— Colleen D.
“I have really enjoyed the flexibility and ease of use with isolved. They continue to develop new tools and enhance the current platforms for optimum performance. The support has been responsive to any needs or concerns. The APP enhancements for employees have been a big success.” '
— Mike C.
“I appreciate the intuitive and simple user interface of isolved, which makes navigation seamless and efficient.”
– Sagar L.
“I love that isolved allows employees access to so much of their information. It makes it much easier when completing the payroll and tracking time and punches. Employees can see leave balances, so requesting time off has become less time-consuming. The system is very intuitive, so employees find it easy to use.”'
— Lisa C.
“I have found the ease of locating information and data upon migrating my clients from our old program to isolved extremely surprising. Not only has the transition process been very user friendly, my clients really love the on-hand access to their reports and data.” '
— Kari B.
“The customer support team really knows how to make special requests happen. The flexibility to accomplish the workflow you need for your company goes above all others.”'
— Lisa P.
“I LOVE that it's a true one stop shop. Key needs for most companies are available on the platform, easy navigation of menu (logical lay out). University is packed with articles and course videos for not only admins but even on the employee level. Fantastic work done by the training team at isolved!”'
— Emily B.
“isolved is a great product considering its easiness to use and fast processing of data when needed. It saves a lot of time at work, which improves overall efficiency.”'
— Akash G.
“Having been in the payroll/HRIS industry for almost 20 years, with experience in various leading and small HCM platforms, isolved does remain a competitive solution. One can tell that isolved takes the general needs of their end users into account.” '
— Jennifer
“isolved is a one-stop-shop for payroll and all of your human resource needs. I am continually impressed with the software and how it helps us maintain compliance.”'
— Brandon R.
“Great software, helpful on the backend, and great for benefit enrollment streamlining.” '
— Karen K.
“I am new to the payroll industry and really enjoy working with isolved. The University and People Heroes Community make learning a new system a lot easier.”'
— Madolyn
“We have loved isolved and how much it has helped us be more efficient.”'
— Lisa W.
“isolved has hands down the best customer support. That goes along way when you are processing payroll.”'
— Michelle
“isolved has been a great software addition for our company. As the accountant, I am able to get the month-end reports I need to quickly and efficiently make my payroll entries.” '
— Jessica J.
“Excellent HCM and payroll partner. Initially we were sold on the competitive pricing, but the features and ease of use are what made us stay with them over the years.” '
— David
“They cater the product to your specific needs, no matter how detailed they are. Customer support is easy to contact and they are fast to respond with either updates or your solution.” '
— Kerri S
“isolved has been amazing to work with. They help you every step of the way when implementing new product and also are willing to back up and start over if need be. Can't say enough.”'
— Mary K.