HR, Payroll and Benefits. Right Where You Need Them

Anthropic does not use HR data shared through the People Cloud connector to train its models by default. Your employees’ payroll, benefits and HR information stays yours. Refer to your Anthropic plan terms for complete details.

On the request side, Claude always confirms the leave type, hours and dates with you before submitting anything. Nothing is sent to isolved until you explicitly confirm.

The most common reason employees can’t connect is that the Claude Connection legal service may have been disabled by your organization. Check with your HR team to confirm it’s enabled. See the full troubleshooting guide for other possible causes.

For additional support, contact the right team based on your question. For isolved-related questions, reach isolved customer support at isolvedhcm.com/contact. For Claude-related questions, visit support.claude.com.

isolved chose to partner with Anthropic rather than build its own AI layer because Anthropic is the leader in safe enterprise-grade AI and that benefits employees directly. Anthropic invests billions annually in model research and development, meaning the intelligence behind the connector keeps improving without any additional effort on isolved’s part.

The partnership also reflects what isolved does best. With 40 years of HCM data and deep workflow integration, isolved brings what no AI company can replicate on its own. Anthropic handles the AI safety layer, isolved handles the HR layer and employees get a connector built on the strengths of both.

AI connectors reduce the friction employees face when trying to access HR information or complete routine tasks. Instead of logging into a separate portal to check a balance or submit a request, employees can get answers and take action directly inside the tools they already use. For HR teams, that means fewer repetitive questions to field and more time focused on work that actually requires human judgment.

isolved built the People Cloud connector for Claude on exactly that principle. Rather than bolting AI onto an existing HCM platform, isolved put isolved where employees already are. Employees can check time-off balances, submit requests and get HR answers directly inside Claude using their real isolved data. And because isolved chose to build on Anthropic rather than build its own AI stack, the connector gets more capable as Anthropic advances, without any additional effort required from HR teams or administrators.