Invest in Employee Experience for Better Customer Experiences
Tuesday December 19th, 2023
Estimated time to read: 1 minute, 45 seconds
Creating employee experiences (EX) that matter is vital as HR leaders head into 2024, with research showing that 90 percent of employees say the experience they receive impacts the experience they give customers.
So how can employers transform employee experience within their organizations? Investing in HR tools that provide consumer-like experiences for onboarding, electing benefits, accessing paystubs, checking schedules and collaborating with colleagues is a good place to start. In fact, 71 percent of employees want access to self-service tools for HR tasks, and more than half of the workforce would use an HR chatbot to learn about their benefits and PTO information if they had access to the technology.
G2 Market Reports provide quarterly insight into HCM tech and vendors, allowing organizational leaders to make informed decisions when investing in new solutions for their workforce. According to the Winter 2024 Quarterly Report, isolved remains a leader in meeting customer needs and ensuring performance.
See what customers who use our solutions every day have to say:
“I love the people that work for isolved! My dedicated support representative and customer success manager are phenomenal people that always go above and beyond to make sure all my needs are taken care of and any questions I have are answered.” - Verified User in Information Technology and Services
“[isolved is on] the forefront of tech and I love that they are improving by the day! I also love the small business feel even though they are a corporation. The personal relationships and personal touch is superb!” - Terrah T.
Read the full list of isolved’s recognitions for this quarter:
- Leader in Mid-Market Grid Report for Healthcare HR
- Leader in Small-Business Grid Report for Healthcare HR
- Leader in Grid Report for Healthcare HR
- Leader in Grid Report for Candidate Relationship Management
- Leader in Small-Business Grid Report for Candidate Relationship Management
- Leader in Mid-Market Grid Report for Time & Attendance
- Leader in Small-Business Grid Report for Time & Attendance
- Leader in Grid Report for Time & Attendance
- Leader in Mid-Market Grid Report for Training Management Systems
- Leader in Grid Report for Training Management Systems
- Leader in Mid-Market Report for Employee Scheduling
- Leader in Mid-Market Report for Onboarding
- Leader in Small-Business Report for Onboarding
- Leader in Grid Report for Onboarding
- Leader in Mid-Market Grid Report for Benefits Administration
- Leader in Small-Business Grid Report for Benefits Administration
- Leader in Mid-Market Grid Report for Compensation Management
- Leader in Small-Business Grid Report for Compensation Management
- Leader in Grid Report for Compensation Management
- Leader in Grid Report for Benefits Administration
- Leader in Mid-Market Grid Report for Core HR
- Leader in Small-Business Grid Report for Core HR
- Leader in Grid Report for Core HR
- Leader in Grid Report for Workforce Management
- Leader in Small-Business Grid Report for Workforce Management
- Leader in Grid Report for Payroll
- Leader in Mid-Market Grid Report for Workforce Management
- Leader in Small-Business Grid Report for Payroll
- Leader in Mid-Market Grid Report for Payroll
- Leader in Enterprise Grid Report for Human Resource Management Systems
- Leader in Mid-Market Grid Report for Human Resource Management Systems
- Leader in Small-Business Grid Report for Human Resource Management Systems
- Leader in Grid Report for Human Resource Management Systems
Want to see more isolved recognitions? Explore our full list.
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