Invest in Employee Experience for Better Customer Experiences

Tuesday December 19th, 2023

Estimated time to read: 1 minute, 45 seconds

G2 Blog Featured Image Winter 2024

Creating employee experiences (EX) that matter is vital as HR leaders head into 2024, with research showing that 90 percent of employees say the experience they receive impacts the experience they give customers.

So how can employers transform employee experience within their organizations? Investing in HR tools that provide consumer-like experiences for onboarding, electing benefits, accessing paystubs, checking schedules and collaborating with colleagues is a good place to start. In fact, 71 percent of employees want access to self-service tools for HR tasks, and more than half of the workforce would use an HR chatbot to learn about their benefits and PTO information if they had access to the technology.

G2 Market Reports provide quarterly insight into HCM tech and vendors, allowing organizational leaders to make informed decisions when investing in new solutions for their workforce. According to the Winter 2024 Quarterly Report, isolved remains a leader in meeting customer needs and ensuring performance.

See what customers who use our solutions every day have to say:

“I love the people that work for isolved! My dedicated support representative and customer success manager are phenomenal people that always go above and beyond to make sure all my needs are taken care of and any questions I have are answered.” - Verified User in Information Technology and Services

“[isolved is on] the forefront of tech and I love that they are improving by the day! I also love the small business feel even though they are a corporation. The personal relationships and personal touch is superb!” - Terrah T.

Read the full list of isolved’s recognitions for this quarter:

  1. Leader in Mid-Market Grid Report for Healthcare HR
  2. Leader in Small-Business Grid Report for Healthcare HR
  3. Leader in Grid Report for Healthcare HR
  4. Leader in Grid Report for Candidate Relationship Management
  5. Leader in Small-Business Grid Report for Candidate Relationship Management
  6. Leader in Mid-Market Grid Report for Time & Attendance
  7. Leader in Small-Business Grid Report for Time & Attendance
  8. Leader in Grid Report for Time & Attendance
  9. Leader in Mid-Market Grid Report for Training Management Systems
  10. Leader in Grid Report for Training Management Systems
  11. Leader in Mid-Market Report for Employee Scheduling
  12. Leader in Mid-Market Report for Onboarding
  13. Leader in Small-Business Report for Onboarding
  14. Leader in Grid Report for Onboarding
  15. Leader in Mid-Market Grid Report for Benefits Administration
  16. Leader in Small-Business Grid Report for Benefits Administration
  17. Leader in Mid-Market Grid Report for Compensation Management
  18. Leader in Small-Business Grid Report for Compensation Management
  19. Leader in Grid Report for Compensation Management
  20. Leader in Grid Report for Benefits Administration
  21. Leader in Mid-Market Grid Report for Core HR
  22. Leader in Small-Business Grid Report for Core HR
  23. Leader in Grid Report for Core HR
  24. Leader in Grid Report for Workforce Management
  25. Leader in Small-Business Grid Report for Workforce Management
  26. Leader in Grid Report for Payroll
  27. Leader in Mid-Market Grid Report for Workforce Management
  28. Leader in Small-Business Grid Report for Payroll
  29. Leader in Mid-Market Grid Report for Payroll
  30. Leader in Enterprise Grid Report for Human Resource Management Systems
  31. Leader in Mid-Market Grid Report for Human Resource Management Systems
  32. Leader in Small-Business Grid Report for Human Resource Management Systems
  33. Leader in Grid Report for Human Resource Management Systems

Want to see more isolved recognitions? Explore our full list.

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