Transforming Workforce Experience with isolved
Onboarding is the first impression an employee has with their new organization, and it oftentimes sets the tone for the rest of the employee’s relationship with their employer.
To improve the experience for new hires and get additional support for tasks, like offboarding and I-9 compliance, Innovative Counseling Partners turned to the experts at isolved HR Services. The psychotherapy practice operates six locations in the Chicagoland area, with approximately 50 employees who are nearly evenly split between full-time and part-time.
Tapping the Expertise of Professionals
According to Jennifer Froemel, CEO, founder and therapist at Innovative Counseling Partners, prior to seeking out support from HR Services, the organization was managing challenges on a case-by-case basis.
“Before working with isolved HR Services, we were managing issues as they came up, or as we needed to,” said Froemel. “We decided to leverage the expertise of isolved because we wanted professional assistance and guidance.”
Innovative Counseling Partners saw a 20% increase in new candidates, with a 25% reduction in time-to-hire.
That decision helped Innovative Counseling Partners boost productivity, refine essential HR processes and speed up hiring—all of which made a measurable difference within the organization.
“In addition to help with our onboarding and offboarding processes, we needed to streamline finding new therapists,” said Foremel. “isolved HR Services helped us do just that, along with improving our I-9 process and getting our employee handbook assembled.”
With the added support for hiring, it's estimated that isolved helped Innovative Counseling Partners see a 20% increase in new candidates, with time-to-hire being reduced by 25%.
Smoother Processes and Better Experiences
With isolved HR Services team aiding in automating workflows, identifying gaps in processes and providing compliance assistance, Froemel shared that Innovative Counseling Partners now has formal processes set in place within its HR department.
“Hiring is now a lot smoother. We are not only gathering all the necessary information from applicants, but keeping track of applicants is also much better. We also feel like we have HR support from the isolved team whenever we need it.”
Jennifer Froemel
CEO, Founder and Therapist at Innovative Counseling Partners
Outside of HR Services, Innovative Counseling Partners also uses isolved for its payroll needs. Looking toward the future, Froemel notes that the organization is considering more on-demand support from the HR Services team due to their past successful experiences.
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