Prioritizing Support and Partnership
Jersey Mortgage, a mid-sized mortgage banking company focused on helping first-time home buyers get financed, was ready for a new human capital management (HCM) vendor—one that prioritized service and support.
See how they benefited from personalized solutions and helpful customer service.
“We spent about 20 years of our time in business with the large payroll company. The ADPs, the Paychex. We were looking for a change in direction for something more locally sourced, more connected to what we needed to do and a better customer service experience.”
Pete Kenney
Sr. VP at Jersey Mortgage Company
With isolved, they found a partner that not only offers HCM technology but also responsive support, which Kenney said is just a phone call or email away.
Improving Employee Experience on Day One
In addition to customer service, isolved has helped Jersey Mortgage move from paper-based onboarding to a much simpler process that improves the experience for new hires.
“I hit three or four or five buttons, and the person handles 100% of their experience online. And it's finished within minutes for them."
Pete Kenney
Sr. VP at Jersey Mortgage Company
isolved has positively impacted the experience of current employees too, with Kenney sharing that his employees absolutely love using the platform.
“Quite frankly, they make me look good,” said Kenney.
Supporting Your Growth
Streamline operations, reduce risk and deliver better employee experiences with scalable solutions designed to put people first.
