Sapient Insights Group Survey - Voice of the Customer: Payroll Systems (2024-25)
Sapient Insights Group’s 27th Annual HR Systems Report surveyed thousands of human resources (HR) professionals about their current human capital management (HCM) systems, noting their vendor and customer experience. Representing over 25 million workers across over 3,300 unique organizations, the survey acts as a buyer’s guide to the HR leaders in the market for a new HCM vendor.
isolved also broke into the midmarket rankings (500-4999 employees) and earned first for User Experience and Vendor Satisfaction in Payroll Systems, Benefits, Onboarding and Time. Additionally, isolved was recognized as a Top 5 vendor for User Experience in the human resource management systems (HRMS) category within Sapient Insights Group’s “Voice of the Customer” Rankings for Midmarket organizations in 2024-2025.
Access the report to learn:
The role of AI in payroll
The biggest solution differentiators
Emerging trends in payroll data and functionality
By submitting this information, I consent to receiving marketing communications from isolved, including emails and phone calls. Please see our Privacy Policy to understand how isolved handles your personal information - For California residents, please click here.
Related Content
Cutting HR Busywork: Simplifying Payroll and HR Administration with isolved
Explore workforce management software and how it simplifies HR operations. Understand how unified systems reduce manual work, improve payroll accuracy and support better workforce planning.
Read More
HCM Technology: 2026 Value Matrix Insights from Nucleus Research
Discover how HCM Technology providers compare in the 2026 Value Matrix from Nucleus Research. Explore key differentiators driving usability, functionality and business value.
Read More
HR Systems Report: SMB Voice of the Customer Insights
Explore the HR Systems Report from Sapient Insights to see how SMBs rate HCM solutions. This blog breaks down UX, vendor satisfaction and HRMS consolidation trends shaping payroll, HR, time and talent decisions.
Read More