Key Insights for PEOs, ASOs and Payroll Providers

Client expectations are changing, and many human resources (HR) leaders are taking a closer look at whether their current service providers are still the right fit.

As technology, compliance and workforce needs continue to overlap, expectations of professional employer organizations (PEOs), administrative service organizations (ASOs) and payroll providers are evolving too. To better understand what’s behind these shifts, we surveyed more than 2,000 HR leaders about why they’re reconsidering their service providers and what they expect from their partners in the year ahead.

You'll learn:

• Why switching intent is rising and what drives clients to leave providers

• What HR leaders say is missing from today’s service and technology experience

• The top challenges clients face and where service providers can add the most value

You’ll also see where HR leaders plan to invest next, from human capital management (HCM) platforms and analytics to employee experience and engagement. Download the infographic to better support clients, stay competitive and grow your business.