New in the isolved Connector for Claude: The Everyday Answers Employees Actually Need

Day to day, what most employees need from HR isn't complicated. It’s the routine questions, while important, they are not fire-drill level. Who's my supervisor now that I got promoted? Is my mom still my beneficiary? Did I ever clear that timecard alert? Not earth-shattering questions, but when the only way to answer them is logging into a portal and navigating through software, most employees will simply stop searching. And then the small questions become your next interruption.

The good news? There is a better way to help employees help themselves. The isolved Connector for Claude, the same one your employees already use for time off and pay, just got more powerful. Three new capabilities, all built around the everyday answers people actually need: their notifications, their personal contacts and their company contacts.

Fewer steps means fewer questions routed to you. Employees can now get the answers to common questions themselves, right in the software they are already using: no digging, phone call, ping or email to you is required.

Notifications: What Needs My Attention?

Employees can now ask Claude to pull up their isolved notifications. Claude surfaces the title, content, read status and which product it came from. The most recent notification comes first, so nothing gets buried.

But reading them isn’t the only option. Employees can mark notifications as “Read” right through Claude: one at a time, by product, or all at once. Claude always confirms the action before it does anything, so nothing gets cleared by accident.

Personal Contacts: Who’s On My Record?

In HR, you know better than anyone just how much can change in an employee’s life. Marriage, kids, a dependent finally aging off the plan–every milestone is a reminder that contact and coverage information needs to stay current. Most employees don't think about what's actually on file until something forces them to look. They can pull it up in seconds, straight from their isolved record.

Claude returns emergency contacts, dependents, and beneficiaries, all in one place–including relationship details, contact information, and coverage data. It's a thirty-second way for employees to make sure the information is accurate without a phone call, message or email to HR.

Company Contacts: Who Do I Actually Ask?

In a company that changes often, "who do I ask about this?" is more common than anyone may admit. Most employees would rather let the question sit than risk looking out of the loop. The answer’s a question away, straight from isolved.

Employees can ask for their HR, payroll and other company-designated contacts, along with their assigned manager and supervisor. Claude returns the name, title and available contact details for each. No more guessing which person owns which question. The right person is always one question away, and HR doesn't have to play matchmaker to get them there.

Less Searching, More Time

The result? More time back for everyone. All three capabilities are about the everyday questions that make up the workday: what needs my attention, who's on my record, who do I ask. Each one is a question employees can now answer in seconds instead of a portal hunt, a few dead ends and eventually a call to HR. That’s one less thing landing on your desk. Multiply that across a workforce and it adds up fast: employees who feel taken care of, and hours of routine back-and-forth that never reaches your inbox.

Check out the isolved Connector for Claude to see everything your employees can ask today.