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Significant Value, Positive Impact: isolved Delivered 330% ROI Over Three Years

Posted: 05/07/25

Owning and operating a business has never been more difficult—and business leaders are searching for a way to cut costs, find value and stimulate growth. One way they can do that is with modular, yet unified human capital management (HCM) technology—like isolved People Cloud™.

Forrester Consulting conducted a Total Economic Impact™ (TEI) study for People Cloud, commissioned by isolved, in which the firm interviewed isolved customers to measure the impact of isolved's HCM solution. The results were aggregated and combined to form a single composite organization. The study found that over a three-year period isolved delivered a 330% return on investment (ROI), $2.7 million in net present value (NPV) and an average payback time of less than six months.

The study highlights how isolved customers, also known as People Heroes, automate administrative tasks, like processing payroll and administering benefits, and gain back time to focus on strategic projects with People Cloud. Those who were interviewed also said that People Cloud makes it simple to keep compliant with ever-changing regulations by automating compliance responsibilities.

At a time when finding new talent is a chief concern among business owners and HR leaders, companies are searching for a solution to their hiring headaches. People Heroes relayed the power of isolved’s talent acquisition solutions, specifically its Applicant Tracking System (ATS), which integrates with multiple job boards and streamlines the hiring process.

One People Hero, who is a finance and HR director in real estate services, noted:

“It wouldn’t take much convincing for senior executives to realize how much we’re getting done with a small staff. Plus, we don’t have problems, we don’t have upset employees…The system (isolved People Cloud) just greases the wheels for us. It does everything we need.”

Other quantified benefits over a three-year period highlighted by the TEI include:

  • Boosted employee productivity of 9%

  • A 17% improvement in employee retention

  • A 30% improvement in new hire onboarding efficiency

  • HR team headcount savings of 64%

Through the course of the research, unquantified benefits of People Cloud were also uncovered—from scalability to customer service. In fact, isolved customers noted that People Cloud is designed to grow with their business, including handling more employees and more mature HR needs that arise with a growing workforce. The study also noted isolved’s dedication to delivering superior customer service through fast and personalized support. Finally, isolved customers identified several cost savings, such as eliminating the need for disparate and legacy systems.

Owning and operating a business isn’t getting any easier on its own—especially during times of economic uncertainty. However, People Heroes can count on impressive ROI, dedicated customer support and improved efficiency throughout their organization thanks to People Cloud.

Want to learn more about the Total Economic Impact™ of isolved People Cloud™? Click here to read the study in its entirety!

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Author: Al Elio

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