Hourly Workers Drive Business— So Why Aren’t Companies Investing in Them?
28 August, 2025
Estimated time to read: 2 minutes, 30 seconds
To customers in industries like retail, hospitality and healthcare, frontline workers are your business. Not only are they the first point of contact, but their efforts are a key building block of the customer experience (CX). A positive encounter can leave customers feeling good about their purchas...
2020 changes to state minimum wage
14 January, 2020
Estimated time to read: 45 seconds
Workers in more than 20 states ushered in the new year with hopes of larger paychecks. In total, more than half the country will see a pay raise due to an increase in the minimum wage on a state-by-state basis. Additionally, 26 cities are set to raise their minimum wage standards in 2020 (17...