Sapient Insights HR Systems Report: Benefits Administration
The small and medium-sized business (SMB) Benefits Administration segment covers how teams evaluate enrollment, configuration and employee self-service on User Experience (UX) and Vendor Satisfaction (VS). This year, SMBs ranked isolved #1 for User Experience in Benefits Administration—showcasing the value of intuitive enrollment and HR/payroll connectivity.
Access the report to learn:
What makes benefits enrollment and self-service intuitive for employees and administrators
How integration with HR and payroll streamlines year-round benefits tasks
Where AI-assisted guidance is beginning to appear—and how SMBs are approaching governance
The top pain points SMBs are solving
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