One Platform. Every Worker.

Workforce Capital Management

AI agents are already working inside your organization. Who is responsible for their work, their performance and knowing when and where they need to stop? Workforce Capital Management (WCM) is the evolution of human capital management (HCM), extending the same governance, visibility and accountability to every worker, human and AI agent.

The Problem

Your Workforce Just Got More Complicated

Without a consistent approach to managing AI agents, your organization can be left with:

  • No shared system of record

  • No accountable human manager

  • No performance data or KPIs

  • No defined offboarding process

Most businesses treat AI agents like software: install, configure and forget. But AI agents aren’t software. They’re part of your workforce, and they need to be managed.

Quote Cliff Stevenson, Sapient Insights Group

The Solution

Workforce Capital Management

WCM is the management of people and AI agents together. One platform to govern every worker, human and AI, with the same visibility, accountability and system of record. It extends the workforce practices HR already knows to AI agents.

  • Visibility

    See every agent operating in your organization: what it’s doing, who owns it and when it last acted.

  • Accountability

    Every agent reports to a named human and has a clear escalation path. When that person moves on, responsibility transfers to another manager.

  • Governance

    Onboard, monitor, manage performance and offboard agents the same way you manage people. Pause, review or revoke access at any time.

A Leading Platform

Why isolved Is Built to Own This Category

isolved already provides the system of record businesses rely on across HR, payroll, benefits and compliance. That platform brings together the workforce data, governance and workflows needed to manage a workforce at scale. WCM requires a strong HCM foundation, and isolved already has it. 

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The isolved foundation no competitor can replicate:

  • 40 years

    of HCM experience, workflows and compliance expertise

  • 9M+ employees

    on one platform—the data foundation that makes governance meaningful

  • 200,000+ employers

    already trusting isolved with their people

  • 95% client renewal

    8-year average client tenure. 27-second average response time

  • 330% ROI

    over three years with payback in under six months¹

¹Forrester Total Economic Impact™ study, commissioned by isolved

One Connected Platform for Every Part of Work

WCM manages every worker, human and AI, in one system of record. isolved People Cloud™ connects HR, payroll, benefits and talent, so you can better understand the work moving through your organization, support better employee experiences and manage it all with more confidence.

Your Workforce Is Changing. Lead What’s Next.

HR already has the experience to guide this change. Put it to work shaping how your organization manages its workforce, human and AI.

Book a Demo

Explore WCM Resources

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Artificial Intelligence

A Category We're Built to Own

Discover how a strong HCM foundation supports the next step in managing people and AI agents together.

Read the Blog
Learn more about workforce capital management and how HR is positioned to lead the AI workforce era. Human and AI agents managed under one set of rules, on one platform.
Artificial Intelligence

HR Was Built for This Moment

Explore why HR’s experience with people and performance prepares it to lead as AI agents join the workforce.

Read the Blog
Welcome to the Team!
Artificial Intelligence

An AI Agent’s First Day

Learn what agents need before starting work, including clear roles, appropriate permissions and an accountable human manager.

Read the Blog
Learn how AI performance review applies to agent workers the same way it applies to people. Managing AI agents with structure, cadence, and accountability is an HR discipline.
Artificial Intelligence

An AI Agent’s First Review

See how to assess an agent’s work, set performance expectations and recognize when a person needs to step in.

Read the Blog

Workforce Capital Management FAQs

Get answers about WCM, its connection to HCM and what it means for managing people and AI agents together.

Human capital management, or HCM, refers to the strategies, processes and technology employers use to support employees across the employee lifecycle. This often includes HR, payroll, benefits, talent acquisition, onboarding and workforce management.

Workforce Capital Management, or WCM, is the next evolution of HCM. As AI agents take on work alongside people, organizations need to extend their workforce management practices to include both. WCM gives employers one place to manage every worker, human or AI. That gives employers a shared view of their workforce and a consistent way to establish responsibility for the work agents perform.

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