Reimagining HR Processes for Better Workforce Outcomes
Growth as a company is an undeniable sign of success, but for some companies, growth at a remarkable rate can present a new set of challenges.
Imagine360 is an innovative health plan partner founded on a unique premise: health plans can do better. The self-funding expert’s singular goal is to change the status quo and address the clutter and chaos of a broken system. The organization has made substantial strides in pursuing its goal, evidenced by multiple mergers and acquisitions and an explosive growth in headcount.
As the company has made substantial progress in accomplishing its goal, it needed to modernize and centralize its payroll and HR efforts.
“Our team leans on isolved very significantly to increase headcount as we are on this rocket ship of growth. Especially as we hire 20% year over year.”
Michelle Ward
HR Director at Imagine360
From Manual to Modern
When Michelle Ward, imagine360’s HR director, started at the company in 2017, the company had approximately 140 employees. As the company grew and acquired other organizations, they began to add additional companies with their own HR processes and practices in place. The result of propulsive growth? Excel spreadsheet files that grew exponentially larger and more complex.
Imagine360 tasked isolved with creating a custom report that would prove critical in the company’s merit increase and bonus process. Prior to isolved’s involvement, “Each department had a spreadsheet, and it was emailed a million times over again. When we did the 2022 merit increases in 2023, it was catastrophic. We were fixing it from March to May because of all the manual data entry,” said Ward.
The isolved Support team, which Ward calls “hands down the best out there”, quickly went to work and built a report that scoped out and projects wages with new bonuses and merit increases. “They built customized fields in isolved for us to be able to put this data in to build the report. We can spit this out for any set data range for any department.”
Through the new customized report, the Imagine360 HR department has transformed what was once a three-month project into one that is completed during one payroll cycle. They were able to hit their deadlines and pay their employees on time and without any errors. Best of all? Ward’s team can repurpose the report, giving her the ability to further cut down on manual processes. Ward sums up the experience with one word: “Amazing.”
A Launchpad for Growth
As we mentioned, the company has enjoyed substantial growth since Ward started in 2017. Today, the organization employs approximately 1,500 employees—a nearly 970% increase in seven years. isolved Attract & Hire solution has proved invaluable in enabling a smooth transition for new hires. “Our team leans on it very significantly to increase headcount as we are on this rocket ship of growth. Especially as we hire 20% year over year.”
More to Come
Ultimately for a growing company, it’s sometimes about not introducing too much too soon. Imagine360 would like to use isolved’s analytics through its Predictive People Analytics solution for better use. But all things in time. “We were trying to manage three different pay cycles with all these employees. We finally got there… We have come so far,” Ward says.
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