The Ripple Effect of Employee Engagement for Professional Service Organizations
11 October, 2021
Estimated time to read: 2 minutes, 30 seconds
Consultants, advisors and accountants are skilled at focusing on their clients. After all, client satisfaction is the foundation of success for professional service organizations. Not only are happy clients likely to continue seeking services, but they may also share their experience with others – a...
Employees Speak: Essential HR Considerations to Improve Experience
29 September, 2021
Estimated time to read: 2 minutes, 15 seconds
Employee experience (EX) is a priority for the majority of organizations this year, but it can be difficult for HR departments to decide where to focus their efforts. After all, EX is defined as the sum of all interactions that an employee has at work – this includes everything from onboarding to pr...