Your 2025 Guide to Open Enrollment

Open enrollment is one of the most important moments in the employee experience. It’s your chance to build trust, support informed decisions and show your people that their well-being matters.

But for many companies, it’s stressful, confusing and time-consuming for everyone involved. And when the process doesn’t go smoothly, it can leave employees frustrated and teams overwhelmed.

What the data shows:

• 72% of employees say choosing benefits is stressful

• Nearly half would consider switching jobs after a poor enrollment experience

• 60% of HR leaders say their current process is just “tolerable”

That’s why we created this guide. It walks you through four steps to simplify enrollment, communicate more clearly and create a better experience for everyone.

Inside, you'll find:

• What employees really want from their benefits

• Ways to communicate clearly before, during and after enrollment

• Technology tips to save time and reduce confusion

• A planning checklist to help you stay on track

• Questions to ask your broker to avoid last-minute headaches