
Open enrollment is one of the most important moments in the employee experience. It’s your chance to build trust, support informed decisions and show your people that their well-being matters.
But for many companies, it’s stressful, confusing and time-consuming for everyone involved. And when the process doesn’t go smoothly, it can leave employees frustrated and teams overwhelmed.
What the data shows:
- 72% of employees say choosing benefits is stressful
- Nearly half would consider switching jobs after a poor enrollment experience
- 60% of HR leaders say their current process is just “tolerable”
That’s why we created this guide. It walks you through four steps to simplify enrollment, communicate more clearly and create a better experience for everyone.
Inside, you'll find:
- What employees really want from their benefits
- Ways to communicate clearly before, during and after enrollment
- Technology tips to save time and reduce confusion
- A planning checklist to help you stay on track
- Questions to ask your broker to avoid last-minute headaches