Who We Serve
Employee experience is core to everything we do. isolved is committed to providing future-proof HCM software solutions and services to enable customers to exceed their goals through transformational employee experience.
Testimonials
“isolved is short for Responsive Service”
– David, Nanotechnology
What do you like best?
Normally payroll runs without problems. But when you have questions or problems you generally need them solved quickly. isolved has always been very responsive to my questions and my issues are generally fixed over one phone call and within 15 minutes. The representative assigned to my account does not change frequently, and when they are changed the communication is always clear and helpful.
Recommendations to others considering the product:
Don't forget to ask/learn about paying overtime and bonus pay in ways not related to hours. For example we pay a set amount for weekend travel. Not related to hourly wage.
What problems are you solving with the product? What benefits have you realized?
I use isolved only for payroll runs. I have realized that it also tracks employee PTO better than we do manually, so we have started relying on isolved. The reporting feature for retirement benefits is also nice. The reports are very informative and easy to read.
What do you like best?
isolved has always been very responsive to my questions and my issues are generally fixed over one phone call and within 15 minutes.
“Great HRIS solution”
– Karen, HR Director
What do you like best?
isolved is a very innovative HR solution. It is very user-friendly and adapts for changes quickly. I love being able to run the reports I need and get the assistance for our employees in a timely manner. The employees love being able to access the Employee Self-Service portal, and as an HR Director it makes things simpler to manage employee changes. isolved Customer Service is like no other I have experienced - you are definitely not just a number. The team there truly strives to provide the best customer service experience you can get!
What problems are you solving with the product? What benefits have you realized?
Being able to keep everything in one place is a big help for an HRIS. isolved partners well with other products as well so that is helping to keep everything with accurate information.
What do you like best?
isolved is a very innovative HR solution. It is very user-friendly and adapts for changes quickly...
“Great and Friendly Service”
– Nicholas, Finance & HR Director
What do you like best?
Quick turnaround time with any requests or questions I have by a dedicated set of staff so they know our situation already.
Recommendations to others considering the product:
This is great for us being a smaller company. There could be some better features at other companies, but as I've said in my review, the service we get with them is second to none compared to past providers. If you are looking for a simple platform with a great service team, I would highly recommend isolved.
What problems are you solving with the product? What benefits have you realized?
We are able to quickly input payroll and track changes to salaries and benefits seamlessly.
What do you like best?
Quick turnaround time with any requests or questions I have by a dedicated set of staff...
“Been a customer since the beginning”
– Kathi, Payroll
What do you like best?
Their CS is helpful and knowledgeable. I like the simplicity of their dashboard, and the fact that I am only a single person company, they treat me like an important customer.
Recommendations to others considering the product:
I just don't think there's anything easier for small businesses, then this product. It just is so simple, intuitive, and the people that support you are always there for you. I've been there since the beginning, and I just can't imagine going anywhere else. I'm going to retire in a year, so that would be the only thing that would cause me to change to another vendor
What problems are you solving with the product? What benefits have you realized?
I am an S Corp. so I have to pay myself a salary. I hire contractors to do the rest of the work, so I am the only employee. They take care of everything for me. I just don't have to worry about it.
What do you like best?
Their CS is helpful and knowledgeable. I like the simplicity of their dashboard...
“HRIS system that reduces paperwork and need for other vendors”
– Stephanie, IT
What do you like best?
I like having an HRIS system that is all in one portal, where I can handle everything from employee recruiting (with isolved Hire) to onboarding the employee, to managing their assets and documents. I like to run a paperless office so I was looking for a system that was more than just payroll to help me stay efficient.
What problems are you solving with the product? What benefits have you realized?
I am able to take care of all of my HR documentation electronically. We don't use paper in our office, so we don't allow paper checks and it helps me keep everything organized. The employee onboarding is very efficient and a time-saver because I don't need to manually enter very much information since it integrates with our recruiting module, personality profiling and background screening.
What do you like best?
I like having an HRIS system that is all in one portal, where I can handle everything...
