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Customer Reviews

Providing superior customer service is central to everything we do. But don’t just take our word for it—read what our customers have to say.

The amount of functions that can be achieved in iSolved is impressive and I appreciate a "one stop shop" for all of our HR and payroll needs.

– Mary Q.

Easy to use, lots of efficiencies!

– Debi B.

We've set up isolved so that our new employees can easily get themselves set up in our system, saving hours at orientation throughout the year. ...We've been really pleased with the accurate, timely, and friendly support from our dedicated representative."

The responsiveness of all the individuals that I have had the pleasure of working with is top tier! I always get the answers and support needed!

– Audrey G.

isolved makes the onboarding process effortless, we love the hundreds of reports you can generate for an in-depth look at how our business is operating. Our business performance has increased exceptionally.

– Kyle W.

isolved has been one of the best time and job tracking systems that we have implemented.

– Roxanne N.

isolved has done a great job creating work arounds for some of our unique needs within our company. They are always relatively quick on getting back to us with solutions to our questions, and seem to understand all issues from simple to complex.

– Verified User in Building Materials

The isolved solution is highly stable and cloud-hosted with excellent customer support. The solution is affordable and highly customizable to meet our complex and growing.

– Todd C.

isolved allows the HR team to be the creators!

– Kimberly H.

isolved is a great HR solution!

– Lacey D, Office Manager

We have been using isolved since the beginning of 2017. It has everything (snl pun). Not only does it have comprehensive payroll with either POS integration or spreadsheet upload, it also has other features for all my HR and very important hiring needs.

Great Service!

– Cynthia W, Business Owner

isolved is a system that was brand new to me. I had never worked done payroll. With that being said, what I like best about isolved is the excellent customer service they provide! I can call any time during the day and get someone to help me. They are always lovely and knowledgable. Janet Froman assisted me today. She was great! It is the best customer service team I have worked with compared to other vendors I use for my company.

Isolved has definitely made my work life easier.

– Renee S, Payroll Manager

What I like best is the constant availability of assistance. Someone is always available to respond to your phone call or email request for assistance. Everyone is so knowledgeable and ready to help.

isolved has definitely made my work life easier.

– Renee S.

Someone is always available to respond to your phone call or email request for assistance. Everyone is so knowledgeable and ready to help. Once you learn a task, you realize that the software is clear and sensible.

Love isolved

– Jordan R.

I love how customizable the system is and how easily you can build the system to match your business needs.

We use isolved for all of our payroll needs. They help us with anything payroll related: bonuses, child support, insurance, 401(k), quarterly and yearly federal/state reports, and W2s. They submit all government reports too, and they give our employees direct access to their account, where they can see digital pay-stubs, update info, and receive digital W2s all online.

– Lacy D.

We are so pleased to work with iSolved.

– Milena P.

They have good customer service and answer questions quickly.

– Celinda P.

isolved fulfills our needs and exceeds beyond that. Easy to work with as well as quick and professional.

– Douglas S.

isolved Employee Self Service (ESS) is valuable to employees and rather easy to adopt at our firm. We are very excited to continue administrator training to further enhance our experience and that of the employees.

– Stacey C.

isolved has been amazing to work with. They help you every step of the way when implementing new product and also are willing to back up and start over if need be. Can't say enough.

– Mary Kay K.

Customer service has been excellent

– David A

isolved has been a great software addition for our company. As the accountant, I am able to get the month-end reports I need to quickly and efficiently make my payroll entries.

– Jessica J.

I have used several other payroll software and enjoy working within isolved the most

– Colleen D.

I love the level of support we receive whenever we have an issue or question.

– Lisa C.

The team that we work with is great! Always on top of our cases and ensuring we get what we need. I really like the reporting within isolved too. User friendly and easy to explain to employees.

– Shelby S.

I enjoy the timekeeping and payroll parts of this software. I enjoy the ease of use from a manager standpoint and the ability to keep up with time accurately and quickly adjust errors of timecards. The payroll function is great, as we still have overall control but isolved manages the major processing components of the processing.

– Karen K - 5 Stars

Customers love using and working with isolved, which is why SoftwareReviews Named isolved People Cloud Leader in 2022 Workforce Management!

– SoftwareReviews

A pro of isolved is forecasting PTO for current and upcoming year. Helps for planning vacations. Previewing Paychecks. Can see the potential breakdown of pay before pay day. Multiple options for clocking in and lunch breaks.

– Heidi E - 5 Stars

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