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Trust Center > Privacy

We believe people data is the most sensitive data and prioritize privacy and trust in all that we do.

isolved believes in putting people and their privacy first. We value our customers privacy and trust and work hard to handle your data and the integrity of it with absolute care. We understand what's at stake and will always operate in a highly secure and professional manner when handling your information.

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isolved understands our responsibility to safeguard personally identifiable information (PII), protected health information (PHI) and other nonpublic personal or financial information of our customers, their employees, brokers and participants from any unauthorized access or use. We take this responsibility seriously and we will never knowingly use customer data for purposes, including the sale of data to third parties, other than those clearly defined within our privacy policy for any reason, except as required by law.

As a third-party administrator, isolved maintains limited access to the data we process on your behalf in connection with our products and services including isolved People Cloud™, and we do not access your data for any reasons unrelated to the operation and maintenance of our products and services. Instead, we provide our customers with the necessary control over their own data, including the ability to access it in order to meet data privacy and compliance attestation requirements.

isolved and isolved People Cloud - running on Microsoft Azure - maintain the highest standards and best practices, including certification attested to by compliance regulations covered by HIPAA, GLBA, CCPA, PCI DSS, SSAE16 and more.

The level of trust we enjoy from our customers today comes from many years of safely and securely providing our products and services and our ongoing commitment to maintaining and continuously improving our privacy controls.

The isolved privacy controls and processes, which cover protected data received in any tangible and/or digital medium by isolved are recorded within our Privacy Policy.