The makeup of Mountainview’s 85 employees is a mix of full-time and part-time hourly employees, with some salaried managers and registered nurses. This mix results in a complicated payroll process. According to Lisa Corrigan, an HR Administrative Assistant with Mountainview, Paycom wasn’t much help with their payroll.
Mountainview’s HR team looked to streamline payroll and become more competitive in a tight labor market by offering employees more control, whether that come in the form of on-demand pay or self-service benefits. They found the right human resources (HR) partner in isolved.
“A Great Sense of Security”
Before partnering with isolved, Corrigan and her team were navigating through the complexities of HR without any support or guidance. With their previous HR partner, “We didn’t matter much because we weren’t a big fish, we were a little fish,” according to Corrigan. Now, “With isolved, I don’t feel like that. Almost every time I run into an issue, I can get a resolution immediately, which is immensely important. It gives me a great sense of security,” Corrigan says.
With a complex mix of full-time, part-time, salaried and hourly employees, payroll was previously a big lift for Corrigan and the team, including certain deductions and rules that were tied to a multitude of factors. Luckily, isolved has automated the process, removing the headache from processing payroll.
An Improved Employee Experience (EX)
isolved’s all-in-one HCM platform, isolved People Cloud™, has also enabled Mountainview’s employees to take control of their experience, from pay to benefits. “Employees now have a more hands-on approach and can look at their timecard. They can see what they are going to be paid and elect their benefits. It’s much easier for us and cuts down on the margin of error across the board.”
Since starting with isolved, time spent on benefits enrollment has been cut in half, freeing up the Mountainview HR team to focus on more strategic initiatives.
Retention woes have plagued organizations for years—and Corrigan is optimistic that providing employees with self-service capabilities will help with employee retention and recruiting moving forward.
The Results Are In…
A few of the major ways isolved has made an impact include:
- Freed up time with worry-free payroll and benefits
- Made Service Organization Controls (SOC) reporting and coding simple and easy, establishing trust in the company’s offerings
- Enabled the organization to be more competitive with on-demand pay through an isolved partner Allowed for faster hiring practices due to employee self-service
At the end of the day, Corrigan believes that isolved has helped Mountainview Nursing Home to continue its growth and better execute its mission.