Mortgage Lender gets the Partnership they Wanted with isolved

Jersey Mortgage Company is a small to medium sized mortgage banking company have been in business for about 35 years and have helped tens of thousands of people with mortgage financing first time home buyers especially. 

We spent about 20 years of our time in business with the large payroll companies, the Idps, the paychecks. And we were looking for a change in direction for something more locally sourced, more connected to what we needed to do and a better customer service experience.

And we found that with isolved, they're partners with us. And I feel that partnership every day, they're a phone call or an e-mail away, very responsive. And I feel very comfortable with all aspects of our.

Back in the day, we used to onboard with the old paper applications. Today I collect 3 or 4 pieces of information. I go quickly into isolved. I hit three or four or five buttons and the person handles 100% of their experience online and it's finished within minutes for them. 

The people at isolved are generally invested in our success and because of that they are very good partners for our business. And my employees, like, absolutely love using their platform and quite frankly they make me look good. So I like that part of it too.