Philadelphia FIGHT transformed their HR operations, achieving significant efficiency gains such as streamlined payroll and enhanced employee self-service, ulitmately enabling a shift towards a more strategic HR management.
Independent analyst firm 3Sixty Insights spoke at length with Colleen Davis, payroll/HR systems manager at Philadelphia FIGHT, a Federally Qualified Health Center (FQHC) supporting multiple populations. Her employer has a story illustrating how an organization can swiftly get into the HCM Maturity Model and begin evolving in its HR function.
Davis led the charge to modernize HR at Philadelphia FIGHT through automation with isolved — experiencing significant results by lifting HR out of an administratively heavy “Paper-lithic Era.”
Read how Philadelphia FIGHT transformed their HR operations.
There are several versions of the well-known HCM Maturity Model, a framework for understanding and pinpointing where HR departments are in their evolution and where they can eventually be, from purely operational to strategic. A helpful whitepaper walks readers through an easily accessible explanation of The Five Phases of HCM Maturity according to isolved—in order: Basic, Integrated, Automated, Developed, and Engaged.
In commencing their journey through the phases of the HCM Maturity Model, HR departments first strive to become tight in workflow, introducing efficiency to the absolute essentials for employing people. When they ultimately become fully mature, they are proficient and effective in influencing the employee experience and employer brand.
A lot happens in between. Meanwhile, so-called thought leaders in human capital management (HCM) like to talk about the future of work, where fully mature HR really thrives. And they should talk about this. It’s where HR wants and needs to go. But the reality is that, just like Paleolithic Era humans were in the Old Stone Age, HR departments at thousands of the small businesses across North America are in the Old HR Age.
Stuck in a “Paperlithic Era” day in and day out, most are just trying to barrel through an administrative juggernaut without making any mistakes.
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