Unlock Flexible Healthcare Beyond COBRA

isolved Portable Alternative Coverage provides alternative options to former employees and their families who elect continuation of health coverage. It also helps organizations break free from traditional COBRA constraints. This leads to improved group plan MLRs, more supportive employee experience, and potentially more affordable and suitable solutions that can extend beyond the COBRA-eligible period.  

When is an isolved strategic partner. When provides a comprehensive platform driven by artificial intelligence designed to help employees navigate the complex health insurance market between jobs so that they can make more informed decisions in selecting the best health insurance option. 

COBRA has served as a crucial safety net for providing temporary health insurance coverage while people are between jobs. Since it went into law in 1986, COBRA has not evolved to keep pace with personalized needs of people and their families as well as shifting economic and workplace factors.    

Not only antiquated and confusing, navigating COBRA often leads to increases in renewals and growing claims risk. In fact, COBRA participants on average are three times more expensive than active employees—driving up an organization’s health plan costs. 

Since the formation of COBRA, organizations have been required to adhere to its complicated and inflexible structure, often resulting in inefficiency and high costs. isolved Portable Alternative Coverage, powered by When, provides an innovative way to expand affordable and cost-saving options that go beyond the conventional COBRA confines. Bolstered by an innovative AI-driven marketplace, an expanded list of ACA and private medical options not available through COBRA are presented to participants. Plus, they’ll be able to leverage Jamie, a virtual assistant that can answer questions at any time. Also available, participants gain access to a team of bilingual, licensed professionals to help navigate the full health plan landscape. 

At a high level, it plays out like this: from the qualifying event notice (required by law to be sent by the employer), isolved Portable Alternative Coverage is informed of terminations and other eligibility status changes. Affected participants are contacted by their employer and provided with COBRA alternative health insurance plan options. Personalized live expert guidance is provided 24/7 to inform the participants’ decisions based on their unique needs and those of their family. 

Alumni Advisory is a premium enhancement to the Portable Alternative Coverage core solution, delivering a seamless, proactive and personalized experience during critical health coverage transition periods. By adding human-driven support dedicated guidance, Alumni Advisory provides employees and employers tailored assistance they need throughout the entire transition process.

How it works with the Portable Alternative Coverage Core Solution: 

• Integration: Alumni Advisory is fully integrated with the Portable Alternative Coverage platform, using its underlying data and triggers to identify employees who are about to undergo coverage transitions. 
• Extension: While the core solution makes alternative coverage options available, Alumni Advisory delivers end-to-end execution by proactively reaching out to employees, offering one-on-one consultations and providing empathetic, expert guidance tailored to each individual's situation.