Offering benefits is both a strategic investment and administrative headache for employers. On the one hand, they immensely contribute to employee well-being and serve as a valuable tool in finding and keeping talented people. Among employees who changed jobs last year, benefits were the top issue. Conversely, administering benefits is an onerous task—60% of human resources (HR) leaders say there are opportunities to improve things like benefits administration.  

For organizations looking to simplify, streamline and improve the way they administer benefits, NelsonHall has some guidance. A leading analyst firm, NelsonHall provides evaluations of solutions and software. The NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of a vendor’s offering and identifies the best overall performing vendors.  

NelsonHall identifies isolved as a Leader in Benefits Administration. The firm defines Leaders as vendors that “exhibit both a high capability relative to their peers to deliver immediate benefit and a high capability...to meet future client requirements.” The report remarks on “isolved’s ability to meet future client requirements as well as delivering immediate benefits to its benefits administration clients with specific focus on digital service capability.”  

NelsonHall notes isolved’s ability to automate and maximize benefit administration functions for the entire employee lifecycle—from onboarding to retirement. Through isolved Total Rewards, employees can seamlessly research, select and enroll in benefits. The firm also highlights isolved’s launch of powerful new artificial intelligence (AI) capabilities to extend the impact of isolved People Cloud™, a modular yet unified HCM platform that spans HR, payroll and benefits.  

The report notes several of isolved’s main strengths, including:  

• A holistic approach to overall employee wellness, bolstered through technology that provides personalized support  
• Providing clients with both HCM technology and HR services for both HR needs and benefits administration services 
• Strong support and partnership capabilities for solution implementation and optimization 
• Intuitive capabilities and functionality that focus on employee engagement and development through the entire employee lifecycle  
• A range of professional employer organization (PEO) offerings to serve as an extensive knowledge and service partner 

Looking ahead, NelsonHall anticipates that isolved will not only make benefits administration easier for its customers—it will act as a strategic, trusted advisor. According to the report, “isolved has strong capabilities to act not only as a provider of HR platforms and benefits administration services but also as a strategic partner for businesses looking to enhance the employee experience and leverage benefits as a key focus for investment.” 

Want to learn more about isolved’s designation as a Leader in Benefits Administration? Click here to read the full report! 

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